For a diploma program in Hotel Management and Culinary Arts, the curriculum should provide a foundation in both hospitality and culinary skills. Here’s a suggested content outline for a diploma program:
1. Introduction to Hospitality Industry:
– Overview of the hotel and culinary arts industry
– Career opportunities and job roles
– Key industry sectors and their functions
2. Food Production and Culinary Skills:
– Basic cooking techniques and principles
– Food safety and sanitation practices
– Knife skills and culinary terminology
– Introduction to different cuisines
3. Food and Beverage Service:
– Restaurant operations and service techniques
– Table setting and etiquette
– Menu knowledge and recommendations
– Beverage service and wine basics
4. Front Office Operations:
– Reservation management and systems
– Guest check-in and check-out procedures
– Handling guest inquiries and complaints
– Front desk operations and guest services
5. Housekeeping Operations:
– Housekeeping department organization and structure
– Cleaning procedures and standards
– Linen and laundry management
– Room inspection and maintenance
6. Hospitality Sales and Marketing:
– Marketing concepts and strategies in the hospitality industry
– Sales techniques and customer relationship management
– Promotions and advertising in the hotel and culinary sectors
– Online marketing and social media for hospitality businesses
7. Event Management and Banquet Operations:
– Planning and executing events and banquets
– Catering management and menu planning
– Event coordination and logistics
– Set-up and decoration of event spaces
8. Hospitality Communication and Interpersonal Skills:
– Effective communication in the hospitality industry
– Interpersonal skills and customer service
– Conflict resolution and problem-solving
– Teamwork and collaboration
9. Hospitality Accounting and Financial Management:
– Basic accounting principles for hospitality businesses
– Budgeting and cost control
– Revenue management and pricing strategies
– Financial analysis and reporting
10. Culinary Arts Specializations:
– Introduction to pastry and baking techniques
– International cuisines and specialty dishes
– Menu planning and recipe development
– Dietary considerations and special diets
11. Entrepreneurship and Small Business Management:
– Introduction to entrepreneurship in the hospitality industry
– Business planning and feasibility studies
– Marketing strategies for small hospitality businesses
– Financial management for small enterprises
12. Internship or Practical Training:
– Hands-on experience in a hotel, restaurant, or culinary establishment
– Application of skills learned in a real-world setting
– Exposure to various departments and roles within the industry
Please note that the specific courses and their order may vary depending on the curriculum design of the diploma program at your institution.